Terms and Conditions
Welcome to Securoxia. By accessing or using our website, products, and services, you agree to be bound by the terms and conditions outlined here. These terms govern your use of our site and your interactions with our store. We encourage you to read them carefully before making any purchase or using our services.
1. General Information
Securoxia operates the website located at https://securoxia.com, offering a selection of smart electronic door locks and related home security solutions. By visiting our website, you acknowledge that you are at least the age of majority in your jurisdiction and that you agree to abide by these Terms and Conditions.
2. Use of the Website
All information and content displayed on this website, including product descriptions, logos, text, and design elements, are the intellectual property of Securoxia. Unauthorized use, reproduction, or distribution of any material is strictly prohibited. You agree not to use this site for any unlawful purpose or in a manner that could harm, disable, or impair the site’s performance or security.
3. Product Information
We strive to present accurate and up-to-date information on all products listed on Securoxia. However, we do not guarantee that descriptions, images, or specifications are error-free. Product availability, features, and pricing are subject to change at any time without notice. In case of typographical or system errors, we reserve the right to correct such inaccuracies before processing an order.
4. Orders and Payment
When you place an order on our website, you are offering to purchase a product subject to these Terms and Conditions. Securoxia reserves the right to refuse or cancel any order for any reason, including suspected fraud or product unavailability. All payments must be made through our secure online payment methods. Prices are listed in U.S. dollars unless otherwise indicated.
5. Shipping and Delivery
Shipping times and delivery dates provided on our website are estimates. We are not responsible for delays caused by external factors such as customs inspections, courier issues, or weather disruptions. Please refer to our Shipping Policy for more detailed information on delivery terms and estimated times.
6. Returns and Refunds
We want our customers to be satisfied with every purchase. If you receive a defective or incorrect product, please refer to our Refund and Returns Policy page for guidance on how to initiate a return or request a replacement. Refunds will be issued in accordance with the conditions specified in that policy.
7. Limitation of Liability
Securoxia shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. This includes loss of data, profits, or business opportunities. Our total liability, whether in contract, tort, or otherwise, shall not exceed the total amount paid for the specific product or service involved in the claim.
8. Warranties
All Securoxia products are tested to ensure functionality and quality before shipping. However, warranty coverage varies by product type and usage conditions. Unless otherwise stated, our products are covered by a limited warranty against manufacturing defects. Damage caused by misuse, improper installation, or unauthorized modification is not covered.
9. Privacy and Data Protection
We value your privacy and are committed to safeguarding your personal information. By using our website, you consent to our data collection and processing practices as described in our Privacy Policy. We use encryption and other security measures to protect user data during transmission and storage.
10. Intellectual Property
All content on this website, including trademarks, designs, and written materials, is the exclusive property of Securoxia or its licensors. You may not reproduce, distribute, or use any material without prior written permission. Any unauthorized use constitutes a violation of copyright and intellectual property laws.
11. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Securoxia. We are not responsible for the content, privacy policies, or practices of any third-party site. Accessing such sites is at your own risk, and we encourage you to review their policies before engaging with them.
12. Modifications to Terms
Securoxia reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this page periodically to stay informed of any updates. Continued use of our website following changes implies acceptance of the new terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with applicable international trade and e-commerce laws. Any disputes arising from or related to these terms shall be resolved through amicable negotiation or, if necessary, by competent arbitration institutions as permitted by applicable law.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected]. Our support team is dedicated to assisting you with any inquiries related to your order, product warranty, or website use.